Terms & Shipping

SHIPPING POLICY

Our Store will only accept orders being billed to and shipped to the United States or Canada. Orders cannot be sent to a PO Box, APO or AFO address. We use FedEx International, FedEx Ground. 

 

CANCELLATION POLICY

Orders MAY NOT BE CANCELED, all our products are made to order. Once the order is submitted within the shopping cart process, your order has been submitted. Our orders ship within four days after production has been made. Production takes up to 2-weeks to 3-weeks to fabricate. and then four days to ship. (Update 7/12/17)

 

RETURN / REFUND POLICY

If your package arrives damaged, save all packaging material for CARRIER inspection. You have five (5) days from delivery to contact our office via email or phone. Please include your order number in the subject line within the email or call our customer service department at (707) 673-4657 to report the damage.

We must submit your claim to FEDEX SHIPPING CARRIER within 3 days. SHIPPING CARRIER will inspect and pick up the damaged merchandise and return it to our office in California.

Sometime our shipping order department may send you the wrong item, please contact us within five (5) days of delivery for an exchange. Ultra Racing USA will issue a return label to send back the wrong item, once we have received the item, a new order will be submitted. 

Our production and shipping facility is located in Malaysia, and shipped air-ship FedEx. 

If the item cannot be exchanged, a refund minus the shipping will be submitted. 

If an order is placed and our shipping department notifies our office that the products are not in production or will be in production within a given month, an option of a refund or waiting period will be submitted. 

If you received your items and have not checked for fitment, item number being correct or damages within five (5) days of receiving, no return or exchange will be issues. You are stuck with what you have.

CONDITIONS OF USE

This Terms of Use Agreement (this "Agreement") is a legal agreement between you ("User") and Ultra Racing USA / Daily Driven Motoring which governs your use of this website. By utilizing this Ultra Racing USA / Daily Driven Motoring's website, User acknowledges that he or she has read, understood, and agrees to comply with the terms and conditions stated within this Agreement.

Ultra Racing USA / Daily Driven Motoring may amend these terms and conditions at any time. User's continued use of this website constitutes acceptance of the terms and conditions stated at the time of use.

DISCLAIMER

CAR AND ENGINE MODIFICATIONS CAN RESULT IN INJURY AND MAYBE DEATH. Any modifications done to your car, or any circumstances consequential, are AT YOUR OWN RISK. Contact your car's manufacturer to determine whether or not your modifications affect your safety, vehicle warranty, performance, and anything else related to your automobile. Ultra Racing USA / Daily Driven Motoring holds no liability in any damages (DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPT OR OTHERWISE) occurring to you, your vehicle, or any other persons or property.

Contact your local authorities to find out what modifications are allowed and which are illegal on public highway. Most parts have been are intended for off-road use only. Federal and many State laws prohibit the removal, modification, or rendering inoperable of any device using or element of design affecting vehicle emission or safety in a vehicle used on a public highways. If such laws are violated, Buyers are subject to fines and/or penalties issued by the state or local government where the violation occurs. All headlights and clear lighting products are for off-road use only unless otherwise specified by local regulations.

SITE USAGE

UNLESS EXPRESSLY STATED OTHERWISE, DAILY DRIVEN MOTORING PROVIDES THIS SITE CONTENT "AS IS" AND "AS AVAILABLE" AND WITHOUT WARRANTIES OR ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT ALLOWABLE BY LAW. THIS INCLUDES THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF INTELLECTUAL PROPERTY, AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL DAILY DRIVEN MOTORING OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INDCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS WEBSITE, EVEN IF DAILY DRIVEN MOTORING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

RESERVATION OF RIGHTS

Pertaining to all content, text, INCLUDING TERMS OF USE AND CONDITIONS, images, and any rights not expressly granted herein are reserved by Ultra Racing USA / Daily Driven Motoring.

PRIVACY NOTICE

Ultra Racing USA / Daily Driven Motoring is committed to respecting the privacy and rights of all visitors who shop through our website.

We also recognize that our visitors need protection of any personally identifying information they choose to share with us or save in their profile during registration. 

This privacy policy is intended to provide you with the information on how we collect, use and store the information that you provide, so that you can make appropriate choices for sharing information with us. We do not require that visitors reveal any personally identifying information in order to access our website.

However, visitors who DO NOT wish to, or are not allowed by law to share personally identifying information, may not be able to access certain areas or participate in certain activities (like making a purchase or entering a promotion) which require registration. Although information may be required to purchase products from our website, visitors provide information on a voluntary basis only.

Generally, we may ask to collect personal information about you to provide the following services

  • Making purchases from our online store.
  • Tracking of specific orders that have been placed.
  • Responses to questions or comments sent through our website.
  • Collection of personal information for these services may include the collection of your name, address, telephone number, email address, and/or credit card number.
  • Ultra Racing USA / Daily Driven Motoring will NOT, in any way, shape, or form, disclose your information outside of the activities you participate here within. Ultra Racing USA / Daily Driven Motoring's website is secure and uses SSL technology for all areas requiring payment transactions and information pertaining therefore.

If you have any questions in regards to your privacy, please contact us at sales@ultraracing-usa.com, please allow a 24 hour period for a response.

SPECIAL NOTICE

Ultra Racing (M) Sdn Bhd is licensed and used with all terms and agreement as Ultra Racing USA and managed under Daily Driven Motoring (SM). Dealers in many areas may sell the product under license agreement. Authorized dealers on our website are under agreement of Ultra Racing USA and are fully authorized as reseller. Please as us before purchasing from any vendors on eBay, or Amazon before purchasing. We have found many items being counterfeited.